Pre-Order Policy

All Pre-Order items will be shipped on or before their official release date, unless stated otherwise.

If your order includes both in-stock items and Pre-Order products with varying release dates, the entire order will be held and shipped together once all items are available.

Orders containing pre-order items are non-cancellable and non-refundable. Once placed, these orders are final and cannot be modified or canceled. Please ensure that you review your order carefully before completing your purchase.

Stock quantities are only confirmed after distributor orders are finalized, and we make every effort to prevent overselling items. However, in rare cases, distributors may reduce the quantities allocated to us.

We reserve the right to cancel any order before fulfillment and will issue a full refund if necessary. This is always a last resort after all other options have been explored.

If an order is flagged as a potential fraud risk (e.g., mismatched billing and shipping addresses, missing CVV code, or IP address discrepancies), we may cancel the order. If you believe this is an error, please contact us to resolve the issue and attempt another purchase.

Please note that all Pre-Order items must be paid for in full at the time of purchase to secure your reservation.